Ways to Contact Us

Email using the contact form here. You will receive a response by email within 3 business days. To submit updates to your own agency information, visit the Service Provider tab.

Login to our agency portal here to submit updates to your agency information. To request a login, use the contact form option above.

Mail us at United Way of Summit County 2-1-1, 37 N. High Street, Akron, OH 44308.


If you are a service provider interested in being included in the 2-1-1 Summit County Resource Directory

Service providers must have a user name and password to access your organization's information on our site. Click here to request a user name and password

Registered service providers click here to update your information.

2-1-1 is a bridge between people who need services and the agencies that can help. Our service is free, confidential and available 24 hours a day, 7 days a week. We connect over 70,000 callers a year to services through our database and our online database is also searched over 125,000 times a year. The main search method is by service type so it is important to provide detail on each service.

Keeping your Agency Information Current is Vital!

United Way of Summit County has staff dedicated to maintaining this comprehensive database of local, state, and national health and human service resources that serve residents of Summit County. We appreciate your assistance in keeping our database up-to-date and accurate by providing information through one of the methods listed below. There is no cost for your agency to be included in our 2-1-1 database.

To update your agency or program information, select from one of the following options:

  1. Fill out the new program form and email back to the address listed at the top of the form.
  2. Click here to login to our agency portal to make changes through our online system (login required).
  3. Submit an update through the form here.

To request that your agency be considered for inclusion in our database:

  1. Review our 2-1-1’s Inclusion/Exclusion criteria here to understand what types of organizations are included in our database
  2. Complete the downloadable New 2-1-1 Agency Information Form and submit for consideration with the required documents
  3. Submit a request by utilizing the contact form here.